FAQ
Frequently Asked Questions
Find quick answers about shipping, returns, and your Vesper Alchemy experience.
When will my order ship?
All orders are processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking details.
How long does delivery take?
Delivery typically takes 5–10 business days within the U.S. and 10–20 business days for international orders.
Do you offer returns or exchanges?
Yes, you can return unused items within 14 days of delivery. Please visit our Return Policy page for more details.
What if my item arrives damaged?
If your order arrives damaged or defective, contact us immediately at support@vesperalchemy.com for a replacement.
Do you ship internationally?
Yes, we offer worldwide shipping. Costs and delivery times may vary depending on your location.
Can I cancel or modify my order?
Orders can be canceled or modified within 12 hours after being placed. Please email us as soon as possible to request changes.